At ALPHEX HVAC & MEP Solutions we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
1. Information We Collect
We may collect the following information when you contact us or use our services:
- Name
- Email Address
- Phone Number
We collect this information to facilitate communication, respond to your inquiries, and ensure smooth delivery of products/services.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To respond to your inquiries and provide information about our services.
- To contact you regarding your requests or orders.
- To enhance our customer service and support.
3. No Cookies or Third-Party Services
We do not use cookies, tracking technologies, or third-party services to collect or process your information.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, please note that no method of transmission or storage is 100% secure.
5. Sharing Your Information
We do not share, sell, or disclose your personal information to third parties, except as required by law or to fulfill legal obligations.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
To exercise these rights, please contact us using the details provided below.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
ALPHEX HVAC & MEP Solutions
info@alphexsa.com
+966 57 016 5599
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date.
Thank you for trusting ALPHEX HVAC & MEP Solutions. We are committed to respecting your privacy and ensuring the confidentiality of your information.
